Terms & Conditions

The terms that apply when you use our website and place an order.

Using this website

By using agedcaredirect.com.au and placing an order, you agree to these terms. We may update these terms from time to time; continued use of the site after an update constitutes acceptance of the revised terms.

Product information

Product descriptions, images and specifications are provided for general guidance. While we make every effort to keep information accurate, individual products may vary in colour, finish, or specification from those shown. Please read the manufacturer's label, user manual, and weight and size limits before use, and consult a qualified healthcare professional to confirm a product's suitability for an individual's needs before purchase.

Pricing and availability

Prices are shown in Australian dollars and include GST where applicable. Prices, availability and delivery timeframes are subject to change without notice. We reserve the right to correct pricing errors.

Payment

Payment is processed securely at checkout. Orders are confirmed once payment is successfully received.

Limitation of liability

Nothing in these terms limits your rights under the Australian Consumer Law, including your right to a refund, repair or replacement for a major failure, and compensation for other reasonably foreseeable loss or damage.

Governing law

These terms are governed by the laws of Australia.

Last updated: September 2026.